Get to Know Us

Justin is the CFO for GPS Dental and is a seasoned professional with over 20 years of experience in the industry. Graduating in 2001 from Lipscomb University with a degree in Accounting, Justin began his career in accounting and served in several multi-site, private equity backed healthcare companies. Prior to joining GPS Dental in October 2022, Justin served as SVP of Finance from 2017-2022 for Covenant Physician Partners in Nashville and the VP of Accounting from 2011-2017. During his tenure, Justin helped the company grow from 6 locations to 100+ and was the lead in finance during the recapitalization with KKR in 2017.

Leveraging extensive financial acumen and executive leadership, Justin is adept at leading strategic financial initiatives, overseeing fiscal operations, providing robust guidance and direction to optimize financial performance and ensure compliance with industry standards. Justin spearheads complex fiscal strategies, steers the company toward sustainable growth and maximizes shareholder value. Justin’s goal is to foster a stable and thriving financial infrastructure within the organization.

Outside of work, Justin enjoys spending time with his two kids, Coleman and Greer, and outdoor activities.

Holly is the COO for GPS Dental, originally an Atlanta native, she now lives in Nashville with her family, her husband, Chad, and her two children, Griffin and Davis. Graduating in 2002 from Kennesaw State University with a Bachelor's in Computer Science, Holly chose a different path and has worked in healthcare for almost 25 years.

A results-driven professional with a passion for strategic leadership and team empowerment, Holly thrives in navigating dynamic business landscapes. With a proven track record in spearheading high-performing teams, Holly is adept at fostering innovation, driving change, and achieving ambitious goals. Her visionary leadership style, coupled with a knack for inspiring and developing talent, has consistently delivered impactful results across diverse specialties.

Prior to joining GPS Dental in November of 2022, Holly served for 5 years as the SVP of Operations for Extremity Healthcare (65 locations) which was subsequently acquired by Upperline Health (130 locations) in 2021. Recognizing her talents and the impending challenges that would arise with the addition of 65 practices, Upperline moved Holly and her family to Nashville and appointed her SVP of Operations. Holly handled the integrations of the two groups and successfully combined and centralized service lines, developed an operations team covering practices in seven states, and proved to be a valuable member of the business development team.

In her free time, Holly is an avid fan of college football and enjoys live music.

Alicia is a CPA and the Chief Accounting Officer based in Mansfield, Texas. As a certified public accountant and a personal financial specialist, Alicia ensures that the organization’s debits equal their credits. She prefers to dig her boots in and get the job done. Procrastination is never on her agenda. Alicia follows the philosophy, “If you don’t know, ask!” Teams that lean on each other’s knowledge are always the ones that thrive. Alicia values hearing her team’s pain points as it allows her to work with them to alleviate those frustrations. In the future, Alicia aspires to continue working, building efficiencies in GPS’ accounting processes and maintaining the high quality of the organization. When she’s not working, she spends her time at the ball fields.

Sarah Glomski, Executive VP of Operations based in Jonesboro, AR, holds a BBA in Business Management from the University of Mississippi.

Beginning her journey in the dental industry in 2009, Sarah quickly advanced through administrative roles within GPS Dental, gaining expertise in Operations, Conversions, Transitions, Insurance, RCM, and Accounts Payables. With a steadfast commitment to excellence, Sarah now leads collaborative efforts across departments and Regional Directors to optimize workflows and achieve partners' short-term and long-term goals effectively.

Married to her husband, Adam, for over 20 years and blessed with two boys, Clay and Alex, Sarah finds joy in traveling and spending quality time with her family.

As GPS Dental continues to grow, she remains dedicated to providing unwavering support to partner doctors, helping them fulfill their objectives within the GPS Dental network.

Deana, our Executive VP of Human Relations, is a seasoned professional with over three decades of experience in the dental industry, including dental consulting, oral surgery, and HR management.

In her role, Deana oversees a broad spectrum of responsibilities vital to the smooth functioning of our organization, from staffing and employee relations to compensation and benefits, training and development, policy development, and more. Driven by a desire to continuously improve and contribute to organizational success, Deana aspires to further her professional growth and make a meaningful impact in the HR field.

Beyond creating a positive work environment, Deana finds joy in spending time with her family. Married to her best friend Kerry for 38 years, she treasures moments with her two daughters, Lori and Sarah, and their four precious grandchildren. Outside of family time, Deana enjoys playing tennis, one of her favorite sports.

Britney is the Executive Vice President of Marketing for GPS Dental. With a Bachelor of Science Degree in Marketing & Marketing Management from Arkansas State University, Britney brings a wealth of experience in building brand awareness through effective promotion and advertising strategies. She aspires to lead her team well and collaborate on initiatives that help drive the company forward.

As the inaugural hire for the marketing department in June 2018, she played a pivotal role in developing the GPS logo and brand. Since then, she has consistently worked to advance their vision through a period of rapid organizational growth and a recapitalization in recent years. Her adaptability and expertise have been key in navigating the dynamic landscape of marketing and dentistry for GPS Dental and the practices they support.

Before joining GPS, Britney gained extensive experience at Dillard’s, Inc., where she excelled in various departments. She concluded her tenure as the Department Manager for the Lancôme Cosmetic Brand, achieving notable success by hosting numerous production events, maintaining ongoing training through L'Oréal, and earning multiple awards for consistently surpassing her sales goals. Additionally, her internship with St. Bernard’s Medical Group provided valuable preparation for her successful career at GPS Dental. With a goal to establish trust and become a valued extension of GPS Dental's supported practices, Britney is dedicated to generating tangible results that positively impact the dedicated employees and patients cared for by the organization.

In her free time, she enjoys Peloton cycling, attending basketball games with her family, and spending time with her husband and their two-year-old daughter.

Jon is the Finance Director at GPS Dental, bringing over 25 years of diverse experience in accounting, finance, and management to the role. With a robust educational background that includes a BS in Accounting (1994), a BS in Corporate Finance (2008), and an MBA (2010), Jon also earned his CPA certification in 1997.

Jon's professional journey began in public accounting (1994-1997), followed by a role as a financial analyst at Danaher Corporation (1997-2000). He then served as Controller at Sun Ergoline (2000-2001) before transitioning to finance administration within a non-profit organization (2001-2013). Jon’s career continued as a finance management consultant for entrepreneurs (2013-2018) before joining GPS Dental as their first finance/accounting hire in January 2019.

One of GPS’s co-founders provided an example of a KPI report from a large CPA consulting firm within the first few weeks of Jon’s employment and emailed, “...obviously, something like this isn’t the expectation. They have an entire team working on these things. However, it is a good example of what we want to do on a smaller scale.” Jon met and exceeded this challenge by being instrumental in developing a set of KPIs and financial reports customized to GPS’s needs. The KPI reports were significantly important in gaining the company’s first equity investors, Main Post Partners, and earned him a promotion to Controller.

In his current role as Finance Director, Jon manages cash flow, assists with treasury responsibilities, and assists in overseeing financial operations at GPS Dental. He is guided by a professional philosophy of treating others with respect and kindness, embodying the Golden Rule.

Outside of his professional life, Jon enjoys running, spending time with his family, supporting his wife’s professional career, and volunteering at Blessed Sacrament. Looking ahead, Jon aspires to continue learning from others, especially younger professionals, and to contribute to the growth and development of the finance field.

Jon is dedicated to fostering a respectful and collaborative work environment while pursuing excellence in financial management and strategic planning.

Cassidy is the VP of Doctor Recruiting and resides in Plano, Texas. He holds a Bachelor of Business Administration in Entrepreneurship and Strategic Management and has spent 11 years in retained recruitment consulting. Throughout his career, Cassidy has received several awards and promotions he’s proud of, including recruiter of the year and recruiter of the quarter. While his primary focus is on doctor recruitment and retention, he also lends his talents to staffing strategy and anything else GPS may need. He values honesty, respect, and accountability in himself and strives to teach it to others. He donates frequently to a variety of causes and loves to spend time with his family and two pugs. Cassidy is also a professional musician who enjoys the time he spends performing live or making studio work. Despite his busy schedule, he always makes time to go out to Lake Lavon and try to outsmart the fish on a beautiful day.

Originally from Walcott, Arkansas, Katlyn is a controller with GPS based in Jonesboro, Arkansas. She began her journey into accounting at Arkansas State University, where she graduated Summa Cum Laude with her bachelor’s degree in Finance and Accounting, followed by her Master of Accountancy. After passing the CPA exam, she worked as a public accountant for three years before moving to private accounting. As a controller, Katelyn helps to keep the accounting process running smoothly by ensuring all financial statements are accurate and accounted for. 


When she’s not working, Katlyn loves spending time with her poodles, Harper and Francis, reading, cooking, and traveling. She’s also a Junior Champion and mentor in the Arkansas State University Women’s Leadership Center and the Vice President of the Northeast Arkansas chapter of the Arkansas Society of CPAs. 

Brenda is a Senior Accountant based in Texas. She attended the University of Texas for both undergraduate and graduate school, where she earned a Master of Science in Accounting. She started her career with Clifton Larson Allen (CLA) before ultimately deciding to move into private accounting. As a senior accountant, Brenda helps to ensure the reliability of multiple financial aspects of GPS and its partners, like credit card statements, payroll, and fixed assets. Brenda values family, and her transition into private practice was guided by these values. She enjoys spending time with her husband, their child, and their three dogs when she’s not working. Brenda eagerly waits for the day their child can join them on hiking adventures. Much like the hikes she loves to take, she views her future as vast and ever-changing. While she’s not sure what her next step will be, she’s ready to embrace it with confidence and openness.

Lisa is a utility accountant based in Jonesboro. She obtained her Bachelor of Science in Finance from Arkansas State University. Before joining the GPS team, she worked in banking for 20 years, giving her the expertise needed to best aid GPS and its partners. She approaches work with the belief that you should never say no to learning a new skill set that could open new doors for your career. When not working, Lisa likes spending time with her husband and their two children.

Stephanie is an Accountant with GPS based in Le Mars, Iowa. Stephanie is dedicated to teamwork and believes it’s most effective when each person actively seeks to help others succeed. She values the individual strengths of each team member and does her part to consistently craft reliable journal entries and reconciliations that keep the team’s synergy flowing. Stephanie has been married to her husband, Mike, for 15 years. They have two boys and a mini goldendoodle, Mack, that she loves to camp, fish, and spend time with.

Kate is an accountant based in Jonesboro, AR. Kate graduated from Arkansas State University with a B.S. in Accounting and an M.S. in Accounting with Data Analytics. Kate’s responsibilities include transaction coding, bank and credit card reconciliations, and working with team members at all levels. Her experience with large amounts of vendors and payment processing helps her to excel in an environment as vast and diverse as GPS. She aspires to obtain her CPA license and support the financial operation growth of GPS’ accounting department. When she’s not working, She likes to spend time with her family, boyfriend, and six dogs. She also loves to travel and craft.

Jeanie is an Accounts Payable Coordinator with GPS currently based in Jonesboro. Jeanie’s Bachelor of Science degree in Fashion Merchandising gives her a unique perspective on the accounting process, and she uses this insight to keep things running smoothly for GPS and its partners. Inspired by John Wooden’s famous quote, “Make each day your masterpiece,” Jeanie likes to use her free time gardening or doing volunteer work with the Nettleton Baptist Church. 

Kaitlin is a dedicated Accounts Payable Assistant based in Jonesboro, Arkansas. She obtained her Associate’s Degree of Applied Science in Medical Administration in 2018 and has been using her strong organizational and customer service skills ever since. Kaitlin handles an assortment of daily tasks and assists the EVP. She is the mother to two beautiful kids and looks forward to excelling in her current role and moving up within GPS.

Mallory is a dedicated Accounts Payable Assistant who helps with accounts payable and human resources. She loves to offer a hand where she can and is working towards her bachelor's in business. When she’s not working, she likes to spend with family and friends and to paint. Mallory is also a licensed cosmetologist who loves to do hair and makeup.

Coming Soon!

Brittney is a Learning & Development Manager based in Arkansas. She has completed her Certified Professional in Training Management program and has worked in the dental field for over 14 years. Brittney helps design, implement, and oversee training programs that enhance the skills of knowledge of dental professionals and staff within dental offices. Brittney is a strong advocate for education and advancement. She believes that continuing education is the key to professional growth and exceptional patient care. When she’s not working, she likes to spend her time on the water and getting involved with sports. She aspires to pioneer innovative, technology-driven learning solutions in the dental field that integrate virtual reality and interactive simulations into training programs.

Angie, our Benefits Coordinator, calls Little Rock her home base. With over 15 years of experience in the education sector, specializing in 0-5 special needs, Angie made the transition into insurance when her daughter entered her senior year of high school. Working for a friend who has a small insurance brokerage firm, Angie was tasked with managing school benefits for public schools across Arkansas.

Nearly 8 years later, she found a position overseeing GPS benefits! Angie's approach to her work mirrors the quote, "People don't care how much you know until they know how much you care." Her passion lies in teaching and supporting others, especially when it comes to navigating the complexities of insurance. Through her role, she finds fulfillment in empowering individuals to make informed decisions about their healthcare needs.

Beyond her professional endeavors, Angie takes immense pride in her daughter, who followed in her footsteps by pursuing a career in education. Currently residing in Madrid, Spain, her daughter teaches English to K-6th graders while continuing her passion for art in her Madrid studio.

Outside of work, Angie loves playing tennis and cherishing moments with her loved ones, including moments with Bill, affectionately known as "Honey," and their furry companion, Gigi.

Katey Crain is a dedicated HRIS Administrator with a strong foundation in business administration and operational strategy. She graduated from Pittsburg State University with a Bachelor of Business Administration, after which she began her career in insurance sales. Katey’s journey led her to Paycom, where she quickly rose from an individual contributor to a senior leadership position across multiple operations departments. Her experience at Paycom has equipped her with the skills necessary to support GPS during its rapid growth phase.

In her current role, Katey focuses on standardizing processes to enhance the accuracy and efficiency of the HRIS platform. She enjoys collaborating with various departments within GPS, fostering a dynamic work environment where innovative solutions thrive.

Katey's professional philosophy is rooted in a proactive mindset: "What can I do today to make tomorrow better or easier for myself or for someone else?" This guiding principle shapes her approach to building efficient processes and driving operational excellence.

Outside of her professional endeavors, Katey has been married to her husband, Nick, for six years, and they share a spirited three-year-old daughter named Olivia. A devoted fan of Shania Twain, Katey has attended her concerts seven times. She enjoys singing karaoke, dancing, and has a keen interest in true crime.

As she prepares to take the SHRM exam this December, Katey looks forward to leveraging her knowledge and experience to help GPS scale effectively in the future.

LaQuita is the Lead Payroll Coordinator based in Jonesboro, Arkansas. LaQuita has a Bachelors in Business Administration with a concentration in Human Resource Management, as well as her MBA. Some of LaQuita's career highlights include being a Spring 2023 Graduate of the LEAP (Leverage Expertise to Accelerate Profit) Academy, Leedom 20 Group Best Performing Financial Services Manager 2016 & 2017, and the Top Profit Financial Services Manager 2015, 2016, & 2017. She has an amazing personal philosophy which is, "Lead by example" . LaQuita says, "There is nothing that I would request of someone that I am not willing to learn or do myself."

She is a proud member of the Alpha Kappa Alpha Sorority, Inc. Kappa Nu Omega Chapter where she served as the Treasurer and Program Chair for the Building Economic Wealth Committee. LaQuita has been married 20 years to her husband, Reginald. Together, they have 2 children, son Kylan 15, and daughter Laiyah 9. LaQuita enjoys traveling, cooking, reading, sewing, and embroidery. She is also the co-owner of The Greek Vine Custom Apparel & Embroidery located in Jonesboro.

Adam is a payroll coordinator with GPS based in Wichita, KS! As a payroll coordinator, Adam ensures the timely and accurate processing of employee payments. With a strong background in science, math, and engineering, Adam hopes to continue more into the accounting and legal aspects of GPS and its partners. During his downtime, Adam likes gaming, lifting, or catching up with friends at the disc golf course.

Breanna is a Lead Transition Coordinator based in Jonesboro, Arkansas. Before stepping into her current role, Breanna was a dental hygienist for 10 years. Breanna utilizes superior organizational and communication skills to ease the transition of offices into the GPS sphere. She serves as the point of contact for offices and collects all of the necessary information to get new members fully onboarded and transitioned. Breanna believes that hard work pays off and strives to ensure all new locations feel fully supported by GPS. She knows she’s done a great job when the offices are happy and supported. Breanna has a daughter and two fur babies that she loves to spend time with when she’s not working.

Based out of Jonesboro, AR, Amber guides new offices through their transition journey. She plays a hands-on role in facilitating the navigation of new payroll systems, providing support during Benefits Open Enrollment, and ensuring a smooth onboarding process with GPS. Amber is committed to continually enhancing her role, seeking ways to streamline processes and improve the transition experience for offices joining GPS in the future.

Amber is recently settling into a new home with her boyfriend and eagerly is anticipating the opportunity to decorate to create a warm and welcoming environment for her future stepson. She likes to spend time reading, bonding with family, and playing with their fur baby, Bruno.

Kailey is a transition coordinator based in Jonesboro, AR. It’s up to her to help ensure a smooth transition for new offices seeking to become partners. She accomplishes this with a keen eye for detail and superior organizational skills. Her experience in marketing and social media gives her the versatility to adapt effortlessly to partner needs. Kailey graduated from Arkansas State University with a bachelor’s degree in Strategic Communications and an associate’s degree in Science. When she’s not helping clients, she likes to spend time with her husband and goldendoodle.

Kyle initially pursued dentistry after earning an Associates Degree in Biology. It was shortly after that he found his passion for marketing. With experience as a dental assistant, office manager, and marketer, Kyle seamlessly fits into the role of GPS Marketing Manager.

As Marketing Manager, Kyle focuses on strategy, digital marketing, and budget management. Before GPS, he was previously Director of Marketing for ATS Northern Nevada, a school for those interested in entering careers in the dental field. His other previous marketing efforts have included collaborations with notable clients like Brad Arnold (3 Doors Down) and Rick Harrison (Pawn Stars), contributing to their off-grid setups and sustainable energy transitions. With a track record like this, Kyle brings a fresh perspective to GPS.

In this role, Kyle hopes to lead his team with inspiration and innovation, fostering an environment where creativity thrives and empowers the dental offices we collaborate with to flourish while preserving their distinctiveness.

Apart from marketing, Kyle is deeply involved in community service, supporting causes like the Walk to End Alzheimer's and Africa New Life. He is an outdoor enthusiast, enjoying activities like mountain biking, snowboarding as he is originally from Lake Tahoe, and golfing. He is also a passionate sports fan, especially of the 49ers, and loves exploring Houston's culinary scene with his girlfriend, who’s attending Baylor College of Medicine.

Cherie, our Marketing Specialist based in Lake Charles, LA, oversees marketing projects for our GPS-affiliated offices. With a degree in Accounting and Office Systems Technology, Cherie embarked on her journey in the marketing realm in 2022, bringing a fresh perspective and innovative approach to her role.

Cherie’s strong communication and event planning skills are the cornerstones of her success, allowing her to successfully oversee digital marketing projects, graphic design, event planning and much more.

Outside of work, Cherie cherishes her role as a mother to her daughter, Ava. Balancing her career and family life, Cherie is committed to constant growth and skill enhancement, always seeking new opportunities to make valuable contributions to GPS’s success.

Makayla Ullrich is a dedicated Marketing Assistant with eight years of experience in the dental industry. Starting her career as a dental assistant, she later transitioned to a treatment coordinator role, where she discovered her passion for social media content creation and community engagement. During her time in the front office, Makayla initiated a social committee, organizing service projects that reflect her commitment to philanthropy.

In her current position at GPS, Makayla supports the marketing team by handling various tasks and managing the True North program. Her expertise in social media and community involvement allows her to contribute creatively and strategically to the company's marketing efforts.

Guided by her professional philosophy of "doing the right thing for the right reason," Makayla strives to create meaningful content and foster a positive workplace culture.

Outside of work, she enjoys spending time with her husband and their two small children. The family loves outdoor activities, including riding their side-by-side, golfing, and going on nature walks.

Looking ahead, Makayla is eager to expand her marketing knowledge and help GPS continue to grow and thrive in the industry.

achary Keller is an experienced Facilities Manager with a diverse background in maintenance and operations. His career began in the U.S. Navy, where he served as a Maintenance Administrationman for four years. During this time, he traveled with his squadron, supporting pilots in the training of the FA-18, which instilled in him a strong sense of discipline and attention to detail.

After his military service, Zachary spent four years at Genesis Health Club as a maintenance technician. There, he played a pivotal role in the company's growth from 20 gyms to 53, honing his skills in facilities management and operational efficiency.

In his current role at GPS, Zachary is responsible for overseeing the maintenance and functionality of facilities, ensuring a safe and productive environment for all employees. He approaches his work with the philosophy that maintaining a well-functioning facility is essential for fostering a positive workplace culture.

Outside of work, Zachary enjoys fishing, hunting, and playing basketball 2-3 times a week. His passion for outdoor activities reflects his adventurous spirit and love for staying active. Zachary is committed to his role and looks forward to contributing to the continued success and growth of GPS.

Abigail is a Procurement Specialist based in Dallas, Texas, with over ten years of experience in the dental industry. With a bachelor’s degree in business finance and a master’s degree in international business, Abigail utilizes her extensive knowledge and expertise to provide consistent and reliable procurement support for her teams. She’s also no stranger to the clinical side of dentistry with her Registered Dental Assistant license and certification for coronal polishing. Abigail is proud of her ability to maintain close, professional relationships with vendors to ensure her teams get the best deals on their supplies and equipment. If you’re curious about how she does it, you’re not alone. In November of 2023, Abigail was interviewed by DSOPro.com about her approach to the procurement process. Abigail is a proud member of the Association of Latino Professionals for America and the Hispanic Alliance for Career Enhancement. When she’s not working, Abigail loves spending time with her English Bulldog, going to brunch, and traveling! In the future, she would like to do a panel on procurement and join Women in DSO as a mentee, then serve as a mentor after becoming a Chief Procurement Officer.

Chandler is a Vendor Relations Coordinator based in Jonesboro, AR. She obtained her bachelor’s in health science from the University of Missouri (GO TIGERS!). After moving to Jonesboro for grad school, she loved it so much that she never left. Chandler has been happily working in healthcare for the last seven years. Currently, she works with project management, logistics, and the occasional bit of marketing. After coming into the role fresh, she dedicated herself to the work and the education, and now she coordinates equipment for all of GPS’ locations. She handles all large equipment purchases and their maintenance. She also coordinates facilities maintenance and remodel projects. Chandler wants everyone to remember that the difference between good work and great work is attention to detail. She encourages everyone to not be afraid to work hard for what they want. When she’s not working, she likes to go on adventures with her son, JP, husband, Nick, and their two dogs, Teddy and Ruby. Chandler looks forward to the future of her position. Its constant change keeps her excited and engaged, and she hopes it will lead to more leadership opportunities.

With an expansive career spanning over two decades in the dental management and billing industry, Heather has established herself as a visionary leader and expert in Revenue Cycle Management.
Currently, as the VP of Revenue Cycle Management at GPS, Heather is focused on the implementation of a standardized operating process to centralize insurance and patient billing across the organization. Her strategic approach involves developing efficient workflows, structuring staffing to optimize revenue, and overseeing the RCM department.
Previously, Heather served as the OMS Operations Coordinator at Dental ClaimSupport (DCS), where she led and supervised a dynamic dental billing team, ensuring the success of dental practices across the United States. She played a pivotal role in consulting for general dentistry clients, DSOs, and oral surgery practices, both onsite and virtually. Heather also built and managed an Oral & Maxillofacial Department from the ground up, recognizing and addressing the industry's need for specialized expertise in Oral Surgery billing.
Before her time at DCS, Heather was the President of Atlantic Dental Management Corporation. She oversaw one of Volusia County's largest private general dental practices, managing all financial responsibilities, supervising patient flow, handling payroll, and ensuring excellent patient care. Her leadership and management skills were crucial in maintaining the practice's high standards for many years.
Heather went to Daytona State for Business Administration and is happily married with three children. During her free time, she is either on the beach during the summer or skiing in Colorado with her children during the winter. Any activity outdoors is where Heather loves to be.

Tara, the Manager of Insurance Operations, brings a wealth of 10 years of experience in insurance management to GPS Dental. In her role, Tara oversees the team of Insurance Specialists, ensuring they navigate the complex insurance landscape to secure optimal benefits for the dental offices GPS serves.

Her expertise lies in her attention to detail, ensuring that every aspect of insurance operations is handled carefully. Tara hopes to grow with GPS, adding to her years of experience.

When not working, Tara finds joy in outdoor adventures, like camping and riding side by sides with her husband Cole. Married for a decade, Tara cherishes her family life with Cole and their two children, Drake and River.

Amanda is a dedicated Senior Insurance Specialist based in Spring Hill, Kansas, who believes that hard work pays off. Her eye for detail helps to ensure all patients receive the care they need with no surprises as she verifies and details insurance and enters insurance payments. Amanda loves family time, and with three children, one grandchild, and four dogs, there’s plenty of love in the Mathews family! She wants to expand her skillset by learning more about credentialing to serve her community with as much knowledge as possible.

Cindy is a Credentialing Manager based in Washington. Her career in the dental industry began in 2003 as a dental assistant, where she swiftly transitioned to front office administration. Over the years, she has amassed extensive experience in practice management, regional operations, software conversions, payor enrollment and strategic planning. Some of Cindy's professional highlights are that she started multiple RCM and Credentialing Departments, has been a Regional Manager overseeing 6 orthodontic practices, and she successfully negotiated fee schedule increases securing an unexpected lift in revenue of $2.5M in 8 months. Cindy was born and raised in Washington state, and she returned to her hometown after residing in Oklahoma and Kansas for 15 years to raise her sons, Joseph and Andrew. Together, we cherish family time through travel, outdoor adventures, and our shared love for camping, fishing, and hiking. In the future, she wishes to become Director or VP of Payor Strategy, as well as open her own dental payor enrollment company.

April is a dedicated Reconciliation Specialist based in Illinois. Her educational background includes graduating from Parkland College in 2004 with a degree in Dental Hygiene; she pieced together full-time hygiene work until 2007 when she found a full-time private practice position in 2007. She eventually transitioned to the office manager in 2017 until her office sold in 2022. She has seven years experience in Dental RCM. April prides herself in working with multiple practice management systems and using her experience as a dental hygienist to bridge the billing and clinical sides to aid in maximizing the claim reimbursement to the office and the patient. April and her husband, Jesse, will celebrate their13th wedding anniversary this year. He works as an electrician. Their son, Chase, is 7 years old and was diagnosed with Cornelia de Lange Syndrome at birth, a very rare genetic disease. He is the happiest child and has taught them how to appreciate the small things in life and how not to take life for granted. Being able to work from home has been the biggest blessing for our family.

Darlene Roberts is an accomplished RCM Training Manager with a rich background in dentistry and revenue cycle management. She began her career in 2001 as a Dental Assistant and steadily advanced to the role of Office Manager, gaining invaluable experience in the dental field. Over the past three years, Darlene has transitioned into remote revenue cycle management, serving as an Account Executive before her recent promotion to RCM Training Manager at GPS.

Darlene's expertise lies in remote billing for multiple Dental Service Organizations (DSOs), where she has successfully navigated the complexities of multi-state operations and equity-backed environments. In her current role, she is responsible for training new Account Executives on the insurance billing process, ensuring adherence to GPS standards. Additionally, Darlene conducts audits of AE offices to maintain compliance with established guidelines.

Driven by a commitment to excellence, Darlene believes in the importance of thorough training and continuous improvement. Outside of her professional life, she enjoys spending quality time with her two adult children, as well as her two dogs and two cats. A nature enthusiast, Darlene loves camping and cherishes moments spent with family and friends.

Darlene’s dedication to her work and community reflects her belief in the power of teamwork and the impact of quality training in the revenue cycle management field.